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Will Orbitor Hosting sell or share customer information to a third party? Solution
(Preview)
We do not, and never will, share or sell client information to a third party.
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Orbitor Hosting Support Team
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Do you host adult sites?
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We do not allow adult content on our hosting servers.
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Do I have 24/7 access to my hosting account(s)?
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Yes you do. All of our customers have full access to their account every day, all day.
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Do you actively monitor and manage your network 24/7?
(Preview)
Yes we do. We monitor our network on-site and remotely constantly therefore if something happens to your site or our servers we will know about it immediately.
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Do I need to transfer my domain name to you if I sign up for your hosting services?
(Preview)
You are not obligated to transfer your domain name to us if you choose our hosting services. You only need to update the nameservers listed for your domain name at your current domain registrar. We will provide you with the appropriate nameservers in your welcome email.
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Can I upgrade my plan or features later?
(Preview)
Yes, you can purchase a new upgraded plan at any time.
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When can I begin using my account?
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Once an account is set up an activation notice will be sent to you via e-mail including a username, password, and IP address. You can begin uploading files to your new web space immediately thereafter.
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Do you offer a money back guarantee?
(Preview)
Yes. If for any reason during the first 30 days, if you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service.
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Can I run a phpbb forum (message board) on my site?
(Preview)
Yes! Phpbb can be auto-installed via the control panel. Phpbb is free, open source software for running a forum. Phpbb runs on MySQL, so you can use any of our plans to run your very own forum on your website using this exciting, highly-rated software!
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Do you have curl installed in your server?
(Preview)
Yes, curl is installed on our servers.
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How long after I sign up can I start building my site?
(Preview)
New account set up can take up to 3 hours or less if ordered during normal business hours Monday - Friday 9AM to 6PM EST. Orders placed on the weekend may not be created until after 9AM the following Monday. It will take a little bit longer for your domain name to actually work on the web! New domain registr...
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How do I signup for hosting?
(Preview)
On any page of our site click the "SIGN UP NOW" link. Once your payment information is confirmed and payment received your account will be setup within hours and you will receive your account login details via email.
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What web hosting packages/plans do you offer?
(Preview)
We offer 3 powerful web hosting packages: Starter, Advanced and Professional. Check out our services at http://orbitorhosting.com/solutions
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